Case Study
Surface Combatant Program Support Office
Projects Assured helped a National Security Agency strengthen and modernise Navy surface-ship delivery by enhancing its Program Support Office with clearer governance, disciplined reporting, and sustainable, capability-building program management practices
Background & Challenge
A large government department launched a complex ICT uplift to modernise systems and improve cyber security. The program lacked a centralised change function, had limited internal capability, and involved multiple concurrent projects.
Approach & Outcome
Projects Assured led the organisational change management stream, delivering a change strategy, stakeholder engagement plans, readiness assessments, and a global change champion network. The initiative achieved strong executive endorsement, high engagement, and left behind sustainable OCM assets that embedded a culture of change readiness.